GUARANTEE AND WETSUITS CARE
Guarantee and After Sales Service (SAV)
All of our Merchandise benefits from :
- a Legal Guarantee of Conformity.
- a Legal Guarantee against Hidden Defects
Shipping costs of any product(s) are to be covered by the Client/User. If at anytime a guarantee is applicable to returned product(s), all expenses associated will be reimbursed to the client.
All Returns must be done by either the Post Office or a Transport service.
SAINT JACQUES WETSUITS will immediately take charge in recuperating any eventual reparations due from our suppliers. No matter what the problem concerning the product, you must imperitavely, adjoin with the defective product a copy of the Receipt, the Guarantee of said product and a Returns Voucher (ask firstname.lastname@example.org).
Not covered by warranty:
>Damage caused by anything other than defects in materials or workmanship.
>Use in commercial, rental, teaching or instructional programs or activities.
>Printing (artwork) on neoprene.
>Damage caused by extended or excessive exposure to sunlight, improper handling or storage, or failure to follow instruction provided with this product.
>This product when classified as being second-hand or it is being sold as a product with existing defects.
>Normal wear and tear, including scratches and fading.
>Wetsuits repaired by other repair service.
>After every surf, rinse your wetsuit in fresh water. Yes, after EACH session.
Sun and UV rays damage neoprene. Ensure you dry your wetsuit in the shade.
Do not hang on hanger.
>Don’t pee in your wetsuit !
>Use a change mate to avoid trampling your suit on the car park or sand.
>Take the time to put on your suit, yes, even if the spot is on fire;). Sort too strongly will weaken the seams and will cause tears.
>Each quarter, wash your wetsuit in the washing machine - chest zip close - cold 30 degree - just fabric softener - no liquid detergent - no drying.
Dry it not exposed to the sun inside and outside.